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    <title>VOCTO Status - Incident history</title>
    <link>https://vocto.instatus.com</link>
    <description>VOCTO</description>
    <pubDate>Tue, 18 Nov 2025 11:30:00 +0000</pubDate>
    
<item>
  <title>Cloudflare</title>
  <description>
    Type: Incident
    Duration: 4 hours and 46 minutes

    Affected Components: VOCTO Till v1, VOCTO Dynamics Mail, VOCTO Booking, VOCTO CAM (AI)
    Nov 18, 11:30:00 GMT+0 - Investigating - We are currently investigating this incident. Nov 18, 15:20:04 GMT+0 - Investigating - We are currently investigating this incident. Nov 18, 15:51:43 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 18, 16:00:00 GMT+0 - Monitoring - Systems are being brought back online in an orderly manner and in batches. Performance issues may occur. The Cloudflare errors have largely been resolved. Nov 18, 16:16:07 GMT+0 - Resolved - This incident has been resolved. Nov 18, 16:17:57 GMT+0 - Resolved - The restart of all systems has been completed successfully. Cloudflare is fully operational again. Till systems, POS terminals, and VOCTO TV connections are functioning normally. Any further issues will be displayed here. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 hours and 46 minutes</p>
    <p><strong>Affected Components:</strong> , , , </p>
    &lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:20:04&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:51:43&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are continuing to work on a fix for this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  Systems are being brought back online in an orderly manner and in batches. Performance issues may occur. The Cloudflare errors have largely been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:16:07&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:17:57&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  The restart of all systems has been completed successfully. Cloudflare is fully operational again. Till systems, POS terminals, and VOCTO TV connections are functioning normally. Any further issues will be displayed here..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 18 Nov 2025 11:30:00 +0000</pubDate>
  <link>https://vocto.instatus.com/incident/cmi4r38xr000zpc1zo4x88v6q</link>
  <guid>https://vocto.instatus.com/incident/cmi4r38xr000zpc1zo4x88v6q</guid>
</item>

<item>
  <title>Temporary Loading Delays on VOCTO Websites Due to Switch Update</title>
  <description>
    Type: Incident
    

    Affected Components: VOCTO Net , VOCTO Mail, VOCTO Ticket
    Jun 24, 14:37:58 GMT+0 - Resolved - A switch update briefly caused loading delays on VOCTO websites. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> , , </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:37:58&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  A switch update briefly caused loading delays on VOCTO websites..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 24 Jun 2025 14:37:58 +0000</pubDate>
  <link>https://vocto.instatus.com/incident/cmcamr7a8000lbmh4ikzq1xpk</link>
  <guid>https://vocto.instatus.com/incident/cmcamr7a8000lbmh4ikzq1xpk</guid>
</item>

<item>
  <title>VOCTO Net Maintenance Data Center Reutlingen</title>
  <description>
    Type: Maintenance
    Duration: 4 hours

    Affected Components: VOCTO Net , VOCTO Mail, VOCTO Ticket
    Jun 13, 07:00:00 GMT+0 - Identified - During the course of the morning, we will be performing routine maintenance on our systems.  
Occasionally, this may result in longer loading times or brief periods of downtime. Jun 13, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 13, 13:40:54 GMT+0 - Completed - Maintenance has completed successfully. Jun 13, 07:00:01 GMT+0 - Identified - Maintenance is now in progress 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 4 hours</p>
    <p><strong>Affected Components:</strong> , , </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  During the course of the morning, we will be performing routine maintenance on our systems.  
Occasionally, this may result in longer loading times or brief periods of downtime..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
  Maintenance has completed successfully.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:40:54&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
  Maintenance has completed successfully..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Maintenance is now in progress.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 13 Jun 2025 07:00:00 +0000</pubDate>
  <link>https://vocto.instatus.com/maintenance/cmbty5v250007xvhylt954o60</link>
  <guid>https://vocto.instatus.com/maintenance/cmbty5v250007xvhylt954o60</guid>
</item>

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